Work Experience

IT Systems Engineer at Fellowship Christian School

May 2017 – Present

Codified institutional knowledge into standardized procedures and extensive documentation
Cut server footprint in half while expanding capabilities, improving reliability and performance
Modernized and expanded campus network on tight budget with VLAN segmentation, link redundancy, 802.1x RADIUS auth; tuned wireless AP placement & radio settings
Monitored, managed, serviced campus network/server infrastructure proactively and in response to tickets
Planned, and deployed cost-effective solutions for MFA, server & appliance backups, network monitoring, MDM, endpoint & mail security, software deployment, asset tracking, video conferencing, team chat, employee portal, surveillance VMS, livestreaming, and ID badge management
Mitigated security risks with industry best practices; reduced exposed services & replaced legacy systems
Managed >1400 end-user devices with MDM including Chromebooks, iPads, Macs, Windows workstations
Lead hybrid migration from on-premises Exchange 2010 to Exchange Online with local SMTP relay
Wrote PowerShell scripts to create and manage over 1300 accounts across multiple systems
Hardened workstations against vulnerabilities, removed distractions, deployed software, printers, network shares, certificates, and menu layouts, configured third-party software with Group Policy and Intune
Designed technology lifecycle reports facilitating efficient budgeting and maintaining vendor support
Developed a Django web app frontend for access control system for door control & attendance tracking

IT Solutions Architect at Gtex Computers

Dec 2015 – July 2017

Planned, priced, proposed, & implemented hardware, software, & business process overhauls for clientele
Installed and tuned warehouse scale Ubiquiti Wi-Fi deployments for coverage & high performance
Automated monthly PC maintenance with PowerShell, reducing technician hands-on time by 80%
Developed a client ROI reporting portal with Google Apps Script & WordPress
Built modern responsive websites employing HTML5 + CSS3 on WordPress & Bootstrap frameworks

Education & Certifications

Bachelor of Science in Information Technology at Kennesaw State University May 2023

Concentration: Cyber Operations Security, Minor: Computer Science, Graduated magna cum laude

CompTIA Security+ Certification April 2024

Cisco Certified Network Associate (CCNA) Routing & Switching May 2022

Skills

Software: Microsoft 365, Azure/Entra, Active Directory, Defender, Hyper-V, SCCM/MDT; DNS, DHCP, Google Workspace, VoIP, PaperCut, VEEAM, Duo MFA, Docker, Proxmox/KVM, Debian, Ubuntu, CentOS/RHEL, Oracle Linux, MariaDB/MySQL, MS SQL.

Networks: access points, point-to-point wireless links, switches, routers, firewalls from Cisco, Fortinet, HPE/Aruba, Brocade, Ruckus, Ubiquiti, Avaya, SonicWall, Zyxel; LibreNMS, Graylog, inter-VLAN routing with ACLs, tuning high density Wi-Fi installations, preparing & securing site-to-site and remote access VPNs

Scripting: Experienced with Python and PowerShell. Some work with C, C#, C++, Java, JS, Google Apps Script, Bash.